Private instances
Dedicated, not a tenancy you share with every other customer. Isolation for finance, healthcare, campus, and anyone who will not put video on a one-size public cloud.
Operate
Your instance. Watched.
Not a shared gadget cloud and not a SOW for extra hours. Private Realwave instances, hybrid placement, health, workflows, and 24/7 with a bench of customer-facing engineers.
Hybrid placement
Edge, your data center, or cloud — designed per workflow. Some detections stay on the camera. Some correlation is campus-local. Some reporting bursts to cloud. You do not buy a single shape.
Health, notify, archive
Pipeline lag, dropped inference, storage saturation, model drift. Alerts to the people who own the exception. Archive that still processes, not a cold tape.
Dashboards, honestly
KPI boards exist today and we build them per program — sales, loyalty, exceptions, occupancy. The screenshot above is one of those. The out-of-box board is not the product.
Pricing model
Per channel. Not per seat theater.
Monthly, annual, or three-year. Reseller program. Software and Operate for every site; Edge iron when you want it. Quotes are scoped — no public rate card that pretends every GSOC is a convenience store.
Monthly
Annual
3-year
Modern stack
Agents will need infrastructure that recorders never did.
Process-while-record plus investigation across cameras is a different I/O shape than a VMS on spinning disk. GPU, all-flash, and a fabric that can take the query load belong next to this platform — NVIDIA, Nutanix, NetApp and the rest of the ePlus bench. That is a design conversation, not a benchmark we will invent.
A thousand customer-facing engineers, Elite 150 on the CRN 2026 MSP 500, is the Operate story. The cameras were never the moat.
If it only records, we did not Operate it.
Start with Vue as video-only. Add Intelligence when the workflow is defined. We operate the instance.